Falkins Insurance
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The true test of an insurance policy comes at the time of the claim.

Falkins Insurance Group understands that insurance is a promise to pay and the delivery of this service is paramount.

Claims

Falkins Insurance Group is the only general insurance brokerage in Southeastern BC that has it's own dedicated claims department working on behalf of and as advocates to our clients.

In order to serve our clients when they need us most we have a number of ways to report a claim:

  • contact the office you presently deal with
  • email claims@falkins.com - please indicate your name, contact number, your location and a brief description of the claim

For after hours emergencies:

  • Gerry French  1-250-417-9877
  • Rosanne Dagg  1-250-421-9658

For Automobile Insurance claims:

  • ICBC  1-800-910-4222
  • Private Auto (Family)  1-800-661-4404
  • Access Roadside Assistance  1-866-224-5989
  • Travel Insurance Co-ordinators  1-800-995-1662
  • Travel Now  1-800
  • Travel Underwriters  1-800-663-0399

Testimonials

"(Falkins) had good follow-up service after we had a snow load accident, such as prompt disaster clean up and the fair dealing we received by your adjuster, Gerry French"
Burt & Deann Decaire, Cranbrook, BC


"In October of 2007 I had the unfortunate and devastating experience of having one of my outbuildings destroyed by fire, resulting in a large loss both personally and financially. I contacted Falkins Insurance office in Golden and they were helpful and understanding. They contracted their in-house adjuster who immediately started the wheels in motion. I was concerned about what coverage would be provided under my policy and I was pleasantly surprised by the claim settlement and feel it was very fair."
Ken Hunter, Golden, BC